Privacy Policy
Your privacy is important to us. This policy explains how CocoStationery collects, uses, and safeguards your information.
Last updated:
Information We Collect
Personal Information You Provide
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment partners)
- Account credentials and preferences
- Communications with customer support
Information Collected Automatically
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Cookies and similar tracking technologies
- Location data (with your permission)
How We Use Your Information
Service Provision
- Process and fulfill orders
- Manage your account and preferences
- Provide customer support
- Process payments and shipping
Improvement & Marketing
- Personalize your shopping experience
- Send promotional emails and updates
- Analyze usage to improve our services
- Prevent fraud and enhance security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
With trusted partners who help us operate our business (payment processors, shipping companies, email services)
Legal Requirements
When required by law, legal process, or to protect our rights and safety
Business Transfers
In connection with any merger, sale of assets, or acquisition of our business
Your Rights and Choices
Data Rights
- Access your personal data
- Update or correct your information
- Delete your account and data
- Export your data
- Object to certain processing
Communication Preferences
- Unsubscribe from marketing emails
- Manage cookie preferences
- Opt out of personalized advertising
- Control push notifications
How to Exercise Your Rights: Contact us at privacy@CocoStationery.com or use the account settings in your dashboard.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encrypted in transit and at rest
Access Controls
Limited access on need-to-know basis
Regular Audits
Continuous monitoring and updates
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage, and deliver personalized content.
Essential Cookies
Required for basic site functionality (shopping cart, authentication, security)
Analytics Cookies
Help us understand how visitors use our site to improve performance
Marketing Cookies
Used to deliver relevant ads and measure campaign effectiveness
You can manage cookie preferences through your browser settings or our cookie consent tool.
Questions About Privacy?
If you have any questions about this privacy policy or our data practices, please contact us.